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Aarti-AI Customer Service Worker

Harness the power of Aarti, our advanced AI-driven chatbot, to revolutionize customer support efficiency across multiple channels. Automate up to 90% of assistance, leading to substantial cost savings with a 30% reduction in support expenditures. Enjoy a round-the-clock, consistently human-like, and personalized support experience, made possible by Aarti's cutting-edge capabilities.

Why choose Aarti AI-driven chatbot for support?

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24x7 Support

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Provide 24x7 intelligent support across all channels.

Omnichannel
Deployment

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Provide automated support on channels you prefer.

Multi-lingual
Support

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Provide regional support with 15+ built-in languages.

Highly
Customizable

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Make support bots resonate with your brand style.

     AI
Powered

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Built with the best technology for best support experiences.

Handling Influx Queries

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Make support bots resonate with your brand style.

Automate your support today.
Start using Aarti

Know how AARTI can help with your customer support. Get in touch with our experts over a 1-on-1 demo call and let us tell you how we can help streamline your customers' support process.

FAQs about Aarti for customer support

  • What is the primary objective of AARTI?
    The primary objective of AARTI is to enhance customer service by efficiently addressing inquiries and resolving issues related to any category of the company's products, including warranty registration and checking warranty status.
  • How can customers register their newly purchased products using AARTI, and what are the methods mentioned for this registration process?
    Customers can register their newly purchased products through AARTI by manually entering details via the Chat interface, website form, or email. Alternatively, they can upload an invoice for automated extraction of product details through Intelligent Character Recognition (ICR), with an option to upload address proof for place of installation, etc. They can also upload this data in Aarti by manually entering details via chat interface, website form or email. Aarti stores these details in designated databases and notifies the admin about new registration and also send confirmation message to customers about successful warranty registration.
  • What information does AARTI extract from uploaded invoices during the warranty registration process?
    AARTI extracts product details- Names of the product, date of purchase, place of purchase and buyer’s details including address of mentioned for confirmation from uploaded invoices during the warranty registration process.
  • How does AARTI notify the admin about new warranty registrations, and what information is included in the confirmation messages sent to customers?
    AARTI notifies the admin about new warranty registrations via email. Confirmation messages sent to customers include details about the registered product and its warranty end date. The end warranty end date is calculated by AARTI basis date of purchase and company warranty policy for that product.
  • What steps can customers take to check the warranty status of their products using AARTI, and what options are available for information sharing preferences?
    Customers can check the warranty status of their products by entering their phone number. They will see a list of owned products with warranty expiry dates and can choose information sharing preferences. Products not listed prompt customers to follow the warranty registration process.
  • Describe how AARTI assists customers in the installation process of company products, including scheduling technician visits.
    AARTI guides customers through the installation process of company products with step-by-step instructions and troubleshooting advice. During warranty registration, customers are prompted to opt for professional product installation, with technician visits scheduled accordingly.
  • What commitment does AARTI make regarding status updates on customer complaints, and why is this considered essential for customer satisfaction?
    AARTI provides regular status updates to customers via email regarding the resolution progress of their complaints, ensuring transparency and keeping customers informed.
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